Knowledgebase

Articles

 Can I change my billing cycle?

Yes absolutely! You are always more than welcome to request a different billing cycle.All you...

 Can I change my due date?

Yes absolutely! You are always more than welcome to request a change in your due date.All you...

 Can I get a free trial?

Unfortunately, no - we do not offer free trials.For a peace of mind, we do offer a full refund...

 Can I mail you the payment for the server?

Sorry, but at this moment we do not allow mail-in payments at this time. You're welcome to pay...

 Can I pause my service and resume it at a later date?

Unfortunately, we do not offer any way to pause your service until a later date. Once your...

 Can I pay using a PaySafeCard?

Yes Absolutely! Please open a support ticket with the service you would like and the card number.

 Can I purchase only one month?

Yes! Our monthly services plan renews on a month-to-month basis.This thus means that at the end...

 Cancelling my Service

Please follow the steps below on how to Cancel your Service.Be sure that if you need to submit a...

 Changing the Location of my Service

Please follow the steps on how to change the locations of your service.Make sure that you are...

 Upgrading/Downgrading my Unturned Server slots

Please follow the steps on how to Upgrade/Downgrade your Server slots.Step 1: Login to your...