LYHME, Inc.. agrees to furnish services to the Subscriber, subject to the following ("Terms of Service"). LYHME, Inc., the company here after referred to as, ("LYHME, Inc."), ("Us"), ("We") and The Client, ("Customer"), ("Client") and ("You"). Use of LYHME, Inc. Service constitutes acceptance and agreement to AUP ("Acceptable Use Policy") and ToS ("Terms of Service"). All provisions of this contract are subject to change from time to time at the discretion of LYHME, Inc.. Subscriber understands that change to the ToS by LYHME, Inc. shall not be grounds for early contract termination or non-payment.
Refunds and Disputes
Unturned server hosting and game server hosting services are eligible for refunds within one twenty-four hour days of the creation of the server in our database, this point is not marked by the time at which your initial payment is processed and may differ by several hours or days. All refunds are made through the gateway in which initial payments were made. All of our other services, including product addons and dedicated machines are not eligible for a refund. Refunds cannot be requested without probable cause; in addition to this non-monthly terms are non-refundable. Our 48 hour money back guarantee applies to a new client's first order only. Refunds issued for billing errors are made on a per case basis.
To terminate your services you must cancel any PayPal subscriptions active and cancel via our WHMCS billing area at https://billing.lyhmehosting.com/. As LYHME, Inc. does not have access to clients PayPal account we cannot and will not be responsible for unintended payments made from using the automatic payment subscription service.
Clients are not allowed to modify their settings, features or slots beyhond which they have purchased.
Liability Limitation and Exclusion
LYHME, Inc., under no circumstances, shall be held liable for any data loss, disruption of information, or distribution of information including that of unauthorized access to our server systems or any other loss of data. LYHME, Inc. shall not be held liable for any disruption, delay, or disconnection of services for any period of time. We reserve the right to terminate a client's services in the event of a charge dispute, despite the outcome of the dispute.
Any support requests required for products from LYHME, Inc. shall be submitted through the billing system via tickets. Any other form of contact other than the predetermined ticket system is not guaranteed a proper answer from an official representative.
LYHME, Inc. cannot guarantee that all promotion codes will work all of the time.
LYHME, Inc. retains the right to seek and consult with any appropriate authorities that may need to be involved in the event of an issue arising whether it is through violation of this policy or any other illegal occurrence requiring involvement of law-enforcement agencies. LYHME, Inc. regards any communication between parties as confidential, upon distribution of any communication, unless prior approval is in place, we will take action to the full extent of the law. By purchasing a server from LYHME, Inc. you permit us to modify your server, this includes, but is not limited to, changing settings, uploading mods, and other tasks related to running any server. Any verbal or written action to compromise our server systems or any other equipment owned by LYHME, Inc. will be taken seriously and will result in further investigation and possible lawsuits. Upon cancellation of payments to LYHME, Inc. your server will be suspended unless prior arrangements are made. Files will be kept as long as possible after termination or suspension however the guaranteed amount of time is unspecified. LYHME, Inc. retains the sole right to stop, start, and modify your server at any given time.
While we offer unlimited bandwidth and space to our customers we reserve the right to request that you delete excessive file such as large logs or anything else we deem excessive. Any uploaded files that cause the server to lag or make the server unplayable are not the responsibility of LYHME, Inc.. Unfair usage If we find your server using any sort of system to bypass limits put on your server such as slots or RAM amount your server is subject to being terminated without refund.
We reserve all rights to terminate your server or service upon any violation of these terms or any other basis if deemed needed. Services which are suspeneded for the reason of a non-payment will be terminated 3-days after the invoice is due.
Last updated on April 25, 2018
Personal Identification Information
We may collect personal identification information from Users in a variety of ways, including, but not limited to, when Users visit our site, register on the site, place an order, and in connection with other activities, services, features or resources we make available on our Site. Users may be asked for, as appropriate, name, email address, mailing address, phone number. Users may, however, visit our Site anonymously. We will collect personal identification information from Users only if they voluntarily submit such information to us. Users can always refuse to supply personally identification information, except that it may prevent them from engaging in certain Site related activities.
Non-personal Identification Information
We may collect non-personal identification information about Users whenever they interact with our Site. Non-personal identification information may include the browser name, the type of computer and technical information about Users means of connection to our Site, such as the operating system and the Internet service providers utilized and other similar information.
Web Browser Cookies
Usage of Collected Information
LYHME, Inc. may collect and use Users personal information for the purpose of following purposes:
> To Process Payments
We may use the information Users provide about themselves when placing an order only to provide service to that order. We do not share this information with outside parties except to the extent necessary to provide the service.
> Send emails
We may use the email address to send User information and updates pertaining to their order. It may also be used to respond to their inquiries, questions, and/or other requests as well as information deemed important in regards to the services being provided.
How We Protect Your Information
We adopt appropriate data collection, storage and processing practices and security measures to protect against unauthorized access, alteration, disclosure or destruction of your personal information, username, password, transaction information and data stored on our Site.
Sharing your personal information
We do not sell, trade, or rent Users personal identification information to others. We may share generic aggregated demographic information not linked to any personal identification information regarding visitors and users with our business partners, trusted affiliates and advertisers for the purposes outlined above.
Your acceptance of these terms
By using this Site, you signify your acceptance of this policy and terms of service. If you do not agree to this policy, please do not use our Site. Your continued use of the Site following the posting of changes to this policy will be deemed your acceptance of those changes.